Terms of service

Effective date: 21 October 2026

These terms govern your use of the Magic Engine website and platform, provided by Magic Engine AI Technology Limited. By creating an account or using the service, you agree to them.

1. 1. The service

   Magic Engine is an automated marketing platform. It builds and hosts websites, drafts and publishes content you approve, brings customer messages into one inbox, and reports on results. Services are provided under a proposal agreed with each business, which sets out the scope of the engagement.

2. 2. Your account

   • You must be at least 18 and authorised to act for the business you register.
   • You are responsible for the accuracy of your business information and for activity under your account, including your team members.

3. 3. Your content and approvals

   • You own the content and data you provide, and the content Magic Engine drafts for you once you publish it.
   • Content is published in your name only after you approve it, or under automatic publishing rules you switch on. You are responsible for what is published.
   • You grant us the limited rights needed to host, process and publish your content to provide the service.

4. 4. Connected platforms

   When you connect Facebook, Instagram, WhatsApp, Google or other platforms, you also agree to their terms. Those platforms may change or limit their services, which can affect related Magic Engine features.

5. 5. Acceptable use

   You agree not to use Magic Engine to send spam, publish unlawful, misleading or infringing content, contact people without a lawful basis, or interfere with the platform or other customers.

6. 6. Fees and payment

   • Fees, scope and payment terms are set out in the proposal agreed for each engagement. Fees exclude GST or other taxes where applicable.
   • The service may be ended as set out in the agreed proposal. Fees already paid are not refunded except where required by law.

7. 7. Results

   Magic Engine is designed to increase visibility, enquiries and sales, but search rankings, AI answers, reach and revenue depend on many factors outside our control. We do not guarantee specific results.

8. 8. Availability and changes

   We work to keep Magic Engine available at all times but do not guarantee uninterrupted service. We may add, change or remove features, and will give notice of changes that materially reduce the agreed service.

9. 9. Liability

   To the extent permitted by law, the service is provided as is, and our total liability is limited to the fees you paid in the 12 months before the claim. Nothing in these terms limits rights you have under consumer laws that cannot be excluded, including the Australian Consumer Law and the New Zealand Consumer Guarantees Act 1993.

10. 10. Ending the service

    You may close your account at any time and export your data first. We may suspend or close accounts that breach these terms. After closure, data is deleted as described in our privacy policy.

11. 11. Governing law

    These terms are governed by the laws of New Zealand. This does not remove protections given by consumer laws where you are located.

12. 12. Changes to these terms

    We may update these terms. The current version is always on this page; continued use after an update means you accept it.